If you don’t do it that often you may have to pull the solenoids off to test them. You will become acquainted with this and be able to quickly tell if there is a problem. If it is really bad, it may end up jamming or become obvious that the foam is totally destroyed. It will “hiccup” and pause just for a moment, then continue. But, if there is an issue with the solenoid you will notice a pause. If the solenoid is good you will hear the same rhythm and operation through out the test. Pay close attention to the sound, speed and rhythm of the machines operation. Set it for 10 prints, single sided and select the tray that you would like to test. Go into “Diagnostics” and “Paper Path” Test Mode. Here’s a way to test them so you don’t have to. It’s a hassle to have to pull all the covers off just to see if the paper feed solenoid needs to be replaced. You will see 13.98, 13.02, 13.03 errors if the solenoids are having issues. The problem more than likely is the Paper Feed Solenoids. They cant understand why it’s still jamming.
Many people who repair their own HP printers change the feed rollers and continue getting jams and decide to call it quits at that point. Let me know if this helps or if you need some help, Thanks for Reading! Clean the entire surface of roller then use the dry part of the towel to remove excess. You can use 409 or some type of soapy water and a cloth towel. (Located on top of the “Tray Roller” when the tray is closed). There is “One in the paper tray” and the other two are inside the machine. There are normally three rollers that are used in HP Laser Jet Printers. You can try cleaning them until new rollers are installed. Paper Feed Rollers: It is possible that the Paper Feed Rollers are worn out. Straighten the paper stack against a table before returning it to the tray. This process releases individual sheets without introducing static electricity. Next, hold each side of the stack of paper, and repeat this process. Then, rotate the ends down to reverse the U shape. Instead of fanning the paper, flex the stack by holding it at each end and bringing the ends up forming a U shape. If they are broken, you can use packing tape to temporarily keep the guides in place.Ĭorrect Fanning of Paper: Fanning the paper introduces static electricity. If the guides are too tight or too loose it can cause jamming /not picking up the paper. To adjust them squeeze the blue lever, (Most are Blue not all) until they are set to correct sizes. Note: There normally are length and width guides. Check paper tray size guides and adjust them to correct sizes. Remove all paper and discard any damaged paper. Solution Continued: Pull out the paper tray completely from machine. Note: Can you use a different tray until the problem is resolved? Solution: If you have multiple paper trays, Locate the tray that is having the jamming problem.
Problem: Most Models Paper Jams / Not picking up paper from tray.Įrror codes: 13.01, 13.30, 13.A2.D2, 13.A3.D3, 13.0000, Misprint.Įrror messages you may see on display.( These are different error codes for the same problem on different HP Laser Jet Printers).
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